Terms for using Karibu VMS.
These terms describe the basic rules for using Karibu VMS as a visitor management, guard workflow, billing, and facility administration platform.
Last updated: May 17, 2026
Using Karibu VMS
Karibu VMS provides digital visitor management tools for check-in, verification workflows, guard operations, checkout, reporting, billing, and facility administration. You agree to use the platform only for lawful visitor management and related business purposes.
Accounts and responsibility
Facility admins are responsible for maintaining accurate workspace information, managing user access, protecting login credentials, and ensuring guards or staff use the platform appropriately.
Visitor and facility data
Your organization is responsible for the visitor information it collects, the notices it gives visitors, and the basis for collecting and retaining those records. Karibu VMS provides the system used to store and manage those records.
Plans and billing
Billing may be based on the selected plan, included visitor limits, extra visitor rates, payment status, and any custom agreement. Payments, including M-Pesa initiated payments, may be recorded in your billing dashboard.
Acceptable use
You may not use Karibu VMS to break the law, abuse the service, attempt unauthorized access, upload harmful content, interfere with other workspaces, or misuse visitor data.
Service changes
We may improve, update, suspend, or modify parts of the service as needed for security, reliability, compliance, or product development. We aim to keep essential workflows available and communicate major changes where practical.